More

Can I bring backpacks or oversized bags?

We are happy to store your items while you visit the museum. Upon your arrival, please inform a security officer that you would like a bag check and they will store your belongings in a secure location.

Can I request a wheelchair or bring my own for accessibility at the museum?

Palm Springs Art Museum accommodates all people with mobility aids. The entire museum is accessible via elevator, with accessible entrances directly from both the north and south parking lot. Please notify an associate of your request for a wheelchair and one will be delivered to you.

What items are forbidden in exhibition areas?

Please refrain from bringing food, drinks (including bottled water), laser pointers, ink pens, markers, or umbrellas into exhibition areas. Additionally, flash, tripods, and selfie sticks are not allowed.  

What are the rules for taking pictures in the museum?

Photography and videography, both live-streamed and recorded, are allowed, unless otherwise indicated in the galleries. Due to copyright laws pertaining to all of the artworks on display, photographs/videos are to be used for your personal use only. If the images are used for any other purpose, such as printed or commercial use, you must contact us first. 

If you have any questions about our photography policy or the reproduction of your images, or wish to request permission to take press or commercial photographs in the museum, please contact Amber Amaya, Director of Marketing and Communications, at aamaya@psmuseum.org

Are dogs allowed in the museum?

Service animals are permitted inside the Palm Springs Art Museum. Service animals are working animals; pets are not allowed. Service animals must be on a leash and under their owner’s control at all times.

Animals whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA policy and are therefore not allowed inside the Palm Springs Art Museum. 

Does my admission ticket include both museum locations?

Yes. General admission provides access to both Palm Springs Art Museum and Architecture and Design Center. You will receive one ticket that can be scanned at both locations. You may exit and re-enter throughout the day, however the ticket is valid only for the date selected at purchase. Your general admission ticket functions as a day pass and both locations must be visited on the same day. Unused access cannot be extended to a future date. Please email admissions@psmuseum.org with questions or concerns.

Ticket or Confirmation not received

Please first check your spam folder for an email from hello@psmuseum.org. Tickets and confirmation arrive within minutes of purchase. If you still haven't received your tickets, please contact us.

Exchange and Refund

Admission tickets are non-refundable and cannot be exchanged. For related inquiries, please contact admissions@psmuseum.org.

What forms of ID are required to be eligible for a discount?

Students may present a valid student ID or show proof of enrollment through a class portal. Military personnel and first responders may present a military-issued ID, dependent card, or a state-issued ID with a veteran designation.

Do you offer group discounts?

Discounts are available for groups of 10 or more for a rate of $12 per ticket and must be arranged in advance. Email admissions@psmuseum.org to coordinate your visit.

Do I have to print my tickets?

Printed tickets are not required for entry. You may present your tickets on your smartphone to be scanned.

Do I still need to reserve an admission ticket?

Advance reservations are no longer required for general admission. You are welcome to purchase tickets at the door when you arrive.

Do I have to pay admission to visit the museum stores?

You do not need to purchase admission to visit the Museum Store or Vault Design Store. Store hours align with regular museum hours.

Can I purchase a gift card for a friend?

The museum does not currently offer gift certificates for admission. However, you may purchase tickets in advance for a specific date through our website at psmuseum.org/admissions You can also give the gift of membership, please contact development@museum.org for gifting benefits.