Frequently Asked Questions

Tickets & Admission

If you did not receive a confirmation email your reservation is incomplete. In order to reserve tickets for your visit, you will need to complete the check-out process. The link to reserve tickets can be found here www.psmuseum.org/admissions.

If you received the confirmation email but not your tickets they most likely went to your spam or junk folder. Please look in your spam/junk folder for an email with an attachment from Box Office Group.

Tickets arrive within minutes of the confirmation email.

If you still haven't received your tickets, please contact us.

Per museum policy, all admission tickets are non-refundable and can not be exchanged.

For related inquiries, please call the box office at (760) 322-4490.

Tickets are released on a rolling basis and are typically released in 2-week increments. Please check back at the end of each week for future date/times.

No, printed tickets are not required for entry. You may also present your tickets on your smartphone to be scanned. E-tickets and Print-at-Home tickets are the same.

Free Thursday Nights are first come, first served, reservations are required for entry.

Reserve tickets here

You do not need to purchase admission to visit the Museum Store or Vault Design Store.

FREQUENTLY ASKED QUESTIONS