Palm Springs Art Museum
Palm Desert
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Palm Springs Art Museum ADA Policies and Accessibility

Palm Springs Art Museum ADA Policies and Accessibility

Palm Springs Art Museum (the “Museum”) is committed to ensuring that its programs and services are accessible to the broadest range of people with disabilities. Following the guidelines of the American Disabilities Act (ADA), which guarantees equal and full access to employment and public services for people with disabilities, the Museum does not discriminate on the basis of disability in admission or access to, or employment in its services, programs, or activities. The Museum will provide reasonable accommodations to allow individuals with disabilities to participate in all Museum services, programs, and activities. The Museum has a designated coordinator to facilitate compliance with the Americans with Disabilities Act of 1990 (ADA), as required by Section 35.107 of the U.S. Department of Justice regulations, and to coordinate compliance with Section 504 of the Rehabilitation Act of 1973 as mandated by Section 8.53 of the U.S. Department of Housing and Urban Development regulations.

Employment: The Museum does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication: The Museum will provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in museum programs, services, and activities, including qualified sign language interpreters, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: The Museum will make all reasonable modifications to policies and procedures to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in all museum public areas, even where pets are prohibited.

Anyone who requires an auxiliary aid or service for effective communication or a modification of policies or procedures to participate in a program, service or activity of the Museum should contact the ADA Coordinator at This email address is being protected from spambots. You need JavaScript enabled to view it. as soon as possible.

While the ADA does not require the Museum to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden, the Museum strives to provide equal access to all visitors.  When deciding what aid or service is needed for effective communication, the Museum will consider the nature, length, complexity, and context of communication as well as the requesting person’s normal method(s) of communication.

Complaints that a program, service or activity of the Palm Springs Art Museum is not accessible to persons with disabilities should be directed to the ADA Coordinator at This email address is being protected from spambots. You need JavaScript enabled to view it..

Palm Springs Art Museum
Grievance Procedure under the Americans with Disabilities Act

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the Museum. The Museum's Employment Practice/Policy governs employment-related complaints of disability discrimination.

All other complaints should be in writing and contain information about the alleged discrimination or denial of accommodation such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:

ADA Coordinator
Palm Springs Art Museum
P.O. Box 2310
Palm Springs, CA 92263

Within 15 calendar days after receipt of the complaint, the Museum’s ADA Coordinator or his/her designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, the Museum’s ADA Coordinator or his/her designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the Museum and offer options for substantive resolution of the complaint.

If the response by the Palm Springs Art Museum’s ADA Coordinator or his/her designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the Museum's Executive Director or his/her designee.

Within 15 days after receipt of the appeal, the Museum's Executive Director or his/her designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the Museum's Executive Director or his/her designee will respond in writing, and where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

All written complaints received by the Museum’s ADA Coordinator or his/her designee, appeals to the Museum's Executive Director or his/her designee, and responses from these two offices will be retained by the Museum for at least three years.